Privacy Policy

Introduction

Sycamore Projects Solutions Consultancy Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consultancy services. We process all personal data in accordance with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable data protection laws.

Information We Collect

We may collect and process the following categories of information:

• Personal details such as your name, company name, phone number, and email address.
• Information you voluntarily provide through our contact forms or email communication.
• Technical data such as IP address, browser type, device information, and website usage statistics (for site improvement only).

How We Use Your Information

Your information is used for legitimate business purposes, including:

• Responding to enquiries and providing requested services.
• Managing client relationships and project communication.
• Improving our website, operations, and service delivery.
• Complying with legal and regulatory obligations.

Lawful Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent.
• Performance of a contract or pre-contractual request.
• Compliance with legal obligations.
• Legitimate interests, where such interests are not overridden by your rights.

Data Protection and Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Only authorized personnel have access to your data, and they are required to maintain strict confidentiality.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When information is no longer needed, it will be securely deleted or anonymized.

Your Rights

Under the NDPR, you have the following rights:

• Right to access and request copies of your personal data.
• Right to request correction of inaccurate or incomplete information.
• Right to withdraw consent to processing at any time.
• Right to request deletion (“right to be forgotten”) under certain conditions.
• Right to lodge a complaint with the National Information Technology Development Agency (NITDA) if you believe your data rights have been violated.

Third-Party Sharing

We do not sell or rent your personal data. We may share information with trusted third-party service providers who assist us in business operations — such as web hosting, email communication, or professional services — only to the extent necessary and under strict confidentiality agreements.

International Data Transfers

Where applicable, if your data is transferred outside Nigeria, we ensure that adequate data protection measures and safeguards are in place in line with NDPR and international standards.

Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. The revised version will be posted on this page with an updated effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sycamore Projects Solutions Consultancy Ltd.
Email: info@sycamoresolutionsltd.com
Lagos, Nigeria.

Effective Date: November 30, 2025